How does ticket purchasing work?

1. Select an event: Choose the event you'd like to attend.
2. Choose seat / ticket category: Depending on the event, select a table, seat or ticket category and add it to your cart.
3. Payment: Go to checkout and pay with your preferred payment method.
4. Download tickets: After successful payment, you can download your tickets directly from the confirmation page as a PDF, or add them to your Apple / Android Wallet.
5. Email confirmation: You'll also receive an email with a link where you can re-download your tickets at any time, along with an invoice in PDF format.
6. QR / barcode: Your ticket contains a QR or barcode that will be scanned at entry.

On the day of the event: simply show your ticket at entry on your mobile device or as a printout, and enjoy the event.

I'm having technical issues with my purchase? If you're having trouble purchasing your tickets, first clear your browser cache and try again, or use a different device such as your smartphone or tablet. If you're still having issues, please contact our support team: shop@hofbraeu-wirtshaus.de

What payment options are available? We offer a wide range of payment options: PayPal, Google Pay, Apple Pay, debit or credit card, Klarna, and WeChat.

Will I receive an invoice? You'll automatically receive an invoice following your booking, sent to the email address you provided.

How do I get my tickets? You can download your tickets directly in the shop right after purchase, and access them again at any time before the event starts using the links from your confirmation email. If you haven't received an email, please check your spam folder first.

I'm not sure which ticket category is right for me. Who can help? We're happy to help with any questions. Simply contact our events team.

What's included with my ticket? What's included depends on the specific event. Please check the event-specific details, as drinks, for example, are not included with every event.

Can I change names or other details on my ticket? You can independently change participant names as well as workshop selections via the "rebook" button. You can find this by clicking "show order details" in your confirmation email and scrolling all the way down.

Is there a dress code? For all events, we ask for neat, tidy attire, and we're always especially happy to see you in a Dirndl or Lederhosen. However, there's generally no requirement to wear a suit or evening gown (unless explicitly stated).

I have further questions… For any problems, suggestions or other questions, we're happy to help. Simply contact our support team: shop@hofbraeu-wirtshaus.de