Privacy policy

Privacy is a priority to us. Whenever possible, we try to collect and retain as little data about you as possible. On this page, we explain what data we collect and who can access it.

General remarks

All servers used by pretix are placed in German data centers. We do not use cloud services for running pretix or communicating with you, with the exception of some of the possible payment providers from around the world.

Every connection between your device and our serviers (and between our servers) is protected by encryption according to todays highest standards.

If you buy a ticket

The privacy policy variies depending on the setings of the particular ticket shop. Please go to the ticket shop where you want to buy a ticket and click the "Privacy" link at the end of the page for complete information.

If you sell tickets

If you visit this website

The following applies only to this website about pretix, not to the specific event pages themselves.

This web site uses Piwik, an open-source software for statistical analyses of user accesses. The data Piwik collects is never sent to other servers or to third parties; it is used in anonymised form to improve our services. IP addresses are stored in Piwik without the final tuple. We know the network the query came from, not the specific computer. You can deactivate data recording by Piwik here. If your browser supports “do-not-track” technology and you have turned it on, your visit will be automatically ignored. By using this web site, you agree that the data Piwik collects about you may be processed in the manner previously described and for the purpose previously stated.