You can get pretix for your event in multiple ways. You can install it on your own server and maintain it yourself, but the easiest way to get started selling tickets are our hosted versions: You get all features and don't need to worry about servers and technology, ever. Just focus on your event!
2.5 %
of the ticket price excl. taxes
never more than
€ 15
per ticket
plus fees of your payment provider
such as your bank,
PayPal,
Stripe or
Mollie
All payment providers
€ 0.50 / ticket
No fee is charged for the first 500 free tickets per year.
This free quota is increased with the sale of every paid ticket.
View our special pricing for non-profit organizations
Discounts for large customers on request
All prices excl. of taxes (VAT)
Our services are only available to businesses and similar entities, not to consumers
The prices listed above include almost all features of our software, including our shop, access control, and point-of-sale software. An additional cost only occurs for the following modules:
With pretix Hosted, you get all features we have without any risk: If you don't sell any tickets, there is no charge. If you have any questions, our support team can take a look together with you and we can resolve problems quickly.
At the same time you profit from our redundant server cluster with high reliability, automated off-site backups and monitoring, as well as a team that cares about keeping the systems up to date and secure at any time.
At the end of each month, we'll send you an invoice that you can pay to us via SEPA debit, credit card or bank transfer.
Normally, we charge 2.5 % per ticket. However, if you sell tickets for more than 600 € each, we will still charge only 15 € per ticket, even though 2.5 % would be more. If you use a different currency than EUR, we'll apply a similar limit at a value roughly corresponding to 15 € in your currency.
As a customer, you start with a free quota of 500 free tickets per calendar year. For every ticket that you sell for money, we will increase your quota by one more free ticket. Only if you use more free tickets than paid tickets, you will pay our fee for free tickets.
Any currency supported by the payment provider of your choice. In most cases, we'll convert the resulting fee to EUR using a standard conversion rate before invoicing it to you.
When you process payments, you'll can either accept payments via your usual bank account or use one of our seamlessly integrated payment providers like PayPal, or Stripe. Those payment providers also take a cut, ranging from a few cents to a few percent – depending on the payment method. Check there websites for details or talk to us, we can advice you.
No! If you don't want to use our service any more, just stop stelling tickets and we'll stop invoicing fees. It's that simple!
Yes! The hosted service is free if you only distribute up to 500 free tickets per calendar year. After that, we charge a fee per ticket.
We consider tickets to be free if your customers get access to your event without paying anything. It does not matter whether they pay online, if they pay in cash at the door, we will still consider it a paid ticket and charge our fee.
Our services are offered for business customers. This includes all companies, self-employed professionals, associations, non-profits, government instutions, and other legal entities. As a personal user, you cannot use our services.
We only charge for orders that are successfully paid. We'll calculate 2.5 % from every sold product's price (that includes products that are not tickets), round this to two decimal places and sum it up. Then, we'll subtract everything you already paid us and invoice the remainder to you every month.
We will charge 2.5 % of the net price of your tickets, so if you charge tickets with VAT, we will subtract the VAT amount before calculcating our share.
However, when you are resident within Germany, we'll need to add 19 % VAT (July–December 2020: 16 %) to the invoice total ourselves. The same applies if you are resident in the EU but can not provide a valid VAT ID number.
There is no cancellation fee. If one or more orders are canceled, we won't re-pay you for the ticket fees you already paid to us, but we'll credit them to your account and set them off against the next invoice you receive from us, making your next event cheaper!
If you want to offer our lead scanning app to your exhibitors or partners, we will charge a fee for every exhibitor who has used the app to scan at least one lead.
Of course! We won't lock you in, ever.
