You can get pretix for your event in multiple ways. You can install it on your own server and maintain it yourself, but the easiest way to get started selling tickets are our hosted versions: You get all features and don't need to worry about servers and technology, ever. Just focus on your event!
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|Software as a Service||Self-hosted|
(≤ 10,000 tickets per year)
(> 10,000 tickets per year)
Free and Open Source
Community + Plugins & Support
|System fee||2.5 %
per paid ticket
max. 15 € per ticket
Contact us now
|Free forever||Individual rates
Contact us now
|Payment processing fee||Depending on the payment providers of your choice, e.g. your bank PayPal, or Stripe. View all|
|Online ticket shop|
Shop embedded in your website
|Exports and full API access|
|Paper tickets & shipping tools|
Facebook, MailChimp, Slack
|Installation support||no installation required||no installation required|
|Get started||Contact sales||Read more||Contact sales|
Discounts for non-profit and academic events are available on request.
Please note: Depending on your location, VAT or other taxes will be added to all of the following prices. Our services are only available to businesses and similar entities, not to consumers or end users.
At the end of each month, we'll send you an invoice that you can pay to us via bank transfer. On request, credit card or SEPA debit payments are also possible.
Normally, we charge 2.5 % per ticket. However, if you sell tickets for more than 600 € each, we will still charge only 15 € per ticket, even though 2.5 % would be more. If you use a different currency than EUR, we'll apply a similar limit at a value roughly corresponding to 15 € in your currency.
Any currency supported by the payment provider of your choice. In most cases, we'll convert the resulting fee to EUR using a standard conversion rate before invoicing it to you.
When you process payments, you'll can either accept payments via your usual bank account or use one of our seamlessly integrated payment providers like PayPal, or Stripe. Those payment providers also take a cut, ranging from a few cents to a few percent – depending on the payment method. Check there websites for details or talk to us, we can advice you.
No! If you don't want to use our service any more, just stop stelling tickets and we'll stop invoicing fees. It's that simple!
Yes! The hosted service is free if your event is free for all participants.
We only charge for orders that are successfully paid. We'll calculate 2.5 % from every sold ticket's price, round this to two decimal places and sum it up. Then, we'll subtract everything you already paid us and invoice the remainder to you every month.
We will charge 2.5 % of the net price of your tickets, so if you charge tickets with VAT, we will subtract the VAT amount before calculcating our share.
However, when you are resident within Germany, we'll need to add 19 % VAT to the invoice total ourselves. The same applies if you are resident in the EU but can not provide a valid VAT ID number.
There is no cancellation fee. If one or more orders are canceled, we wont re-pay you for the ticket fees you already paid to us, but we'll credit them to your account and set them off against the next invoice you receive from us, making your next event cheaper!
Of course! We won't lock you in, ever.
This is hard to say. pretix Enterprise is an individual package that can consist of a number of optional plugins that add in extra features. Those plugins have different "sizes" and can be licensed seperately or in packages. Additionally, the Enterprise Edition can include various levels of support. We also think it is fair that we roughly scale the price with the scale of your operations – this allows us to fund our development while still offering competitive prices. Best is to contact us at firstname.lastname@example.org and talk about your plans together! We'll surely work something out.
It depends on the desired feature. We might charge by hour, or negotiate a contribution share, depending on how likely it seems that other customers will want that feature as well. We also do not implement any feature that is asked for, but will balance weigh your interests against compatibility concerns and the general direction of our product. But that still leaves a lot of possibilities open – just talk to us!